Breached
1
At risk
1
Unassigned
1
- STATRAD Callback · Northpoint ERJ. Alvarez · ••••4471Dr. S. MillerIn ProgressSLA Breached: 04:04 overdueSTATRAD Callback Northpoint ERJ. Alvarez · ••••4471Dr. S. MillerIn ProgressSLA Breached: 04:04 overdue
- STATExpedite · Harbor ViewM. Chen · ••••2210UnassignedNewSLA At Risk: 08:12 leftSTATExpedite Harbor ViewM. Chen · ••••2210UnassignedNewSLA At Risk: 08:12 left
- UrgentAddendum · Coastal ImagingL. Fischer · ••••0115Dr. R. KapoorAssignedWithin SLA: 1h 12m leftUrgentAddendum Coastal ImagingL. Fischer · ••••0115Dr. R. KapoorAssignedWithin SLA: 1h 12m left
- RoutineAddendum · Lakeside MedicalA. Okafor · ••••8832Dr. D. OrtizAcknowledgedWithin SLA: 18h 40m leftRoutineAddendum Lakeside MedicalA. Okafor · ••••8832Dr. D. OrtizAcknowledgedWithin SLA: 18h 40m left
Coming soon
Every facility request, owned and on the clock.
RadsConnect connects a radiology group with every facility it reads for. Each request gets an owner and a response time. Each one ends in a record.
One email when we open. Nothing else.
The problem
The work around the read is still run on phone calls.
A facility needs an addendum. Someone calls. Someone else promises to pass it on. Nobody owns it, nobody is timing it, and nobody can prove it was done.
Multiply that across every hospital a group reads for. Radiologists get pulled off studies. Practice managers spend their week chasing. And when a hospital reviews the contract, the group has no numbers to show.
Phone · third call today
“Did anyone get my addendum request?”
Text message
“Who is reading for Northpoint tonight?”
Email · unread
“Please expedite the CT for bed 12.”
Hallway note
“Callback done? Nobody wrote it down.”
Illustration with made-up data.
How it works
One STAT callback, start to finish.
Watch one request move through RadsConnect. Targets are illustrative.
- RaisedNorthpoint ER raises a RAD Callback for a STAT CT head. The 15-minute clock starts.
- AcknowledgedThe desk acknowledges it within a minute. The facility can see it was received.
- AssignedIt goes to the reading radiologist. Dr. S. Miller's name is now on it.
- ContactedDr. Miller reaches the ED attending by phone. Who, how and when are recorded.
- Read backThe attending reads the result back. Only now can the callback close.
- CompletedClosed in 11 minutes, inside the 15-minute target. Every step is on the record.
J. Alvarez · ••••4471
- Owner
- Dr. S. Miller
- Contact reached
- Dr. P. Shah, ED attending
- Method · time
- Phone · 02:14
- Read-back
- Confirmed
Illustration with made-up data.
The principle
Tell every person what needs attention, why it matters, who owns it, and how long they have.
- 1
What needs attention
- 2
Why it matters
- 3
Who owns it
- 4
How long they have
RadsConnect is built around that one sentence. Every screen answers it first.
Two sides, one record
Built for both sides of the relationship.
Breached
1
At risk
1
Unassigned
1
- STATRAD Callback · Northpoint ERJ. Alvarez · ••••4471Dr. S. MillerIn ProgressSLA Breached: 04:04 overdueSTATRAD Callback Northpoint ERJ. Alvarez · ••••4471Dr. S. MillerIn ProgressSLA Breached: 04:04 overdue
- STATExpedite · Harbor ViewM. Chen · ••••2210UnassignedNewSLA At Risk: 08:12 leftSTATExpedite Harbor ViewM. Chen · ••••2210UnassignedNewSLA At Risk: 08:12 left
- UrgentAddendum · Coastal ImagingL. Fischer · ••••0115Dr. R. KapoorAssignedWithin SLA: 1h 12m leftUrgentAddendum Coastal ImagingL. Fischer · ••••0115Dr. R. KapoorAssignedWithin SLA: 1h 12m left
- RoutineAddendum · Lakeside MedicalA. Okafor · ••••8832Dr. D. OrtizAcknowledgedWithin SLA: 18h 40m leftRoutineAddendum Lakeside MedicalA. Okafor · ••••8832Dr. D. OrtizAcknowledgedWithin SLA: 18h 40m left
Thursday 16 October
2:14
- RadsConnectnow
STAT RAD Callback · Northpoint ER
Assigned to you. 15:00 to contact.
- RadsConnect4m ago
Addendum completed · Coastal Imaging
Dr. R. Kapoor closed CP-4460115.
- RadsConnect6m ago
SLA At Risk · Harbor View
STAT Expedite unassigned for 8 minutes.
Group side
Radiology groups
See every open request across every facility, sorted by what is closest to breaching.
Facility side
Facilities
Raise a request in under a minute and see exactly where it stands.
The platform
What we're building
RadsConnect works around the PACS, RIS and EMR you already use. It does not read studies and does not replace them.
- In buildFacility requestsAddendum, Expedite and RAD Callback. Raised by the facility, worked by the group, each with an owner and a clock.See facility requests
- In buildCritical results and messagingA callback can't close until contact and read-back are recorded. Every conversation stays attached to its request.See critical results
- In buildReports and analyticsTurnaround and activity for each facility, every month, ready to share with the hospital.See reports
- PlannedRoster panelPlan coverage before the month starts. Included in every account.See the roster panel
- PlannedFile archiveTurnaround, peer-review and invoicing files, kept with the facility they belong to.See the file archive
- PlannedHiring networkRadiologists register. Groups find the readers they need.See the hiring network
Services
Support desk, preliminary readers and virtual PACS admins, working inside RadsConnect.
The design rule
Every automated step ends at a person.
RadsConnect sorts, times and reminds. It never closes a callback, completes a request or sends a result on its own. A named person does, and the record shows who.
Early access
RadsConnect is coming soon.
Leave your work email and we will tell you when it opens. No newsletters, no sharing your address.